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Hope this assists. Allow me to know how this goes. I truly hope the issue will get fixed with no hassles and also the device functions good. Make sure you access out for any troubles and I will be there to assist you.

Very good Day! Thanks for using an curiosity inside the HP Help Community forums! I read through your article about audio challenges with all your Envy computer. I will be delighted To help you using this.

To get rid of achievable hardware malfunctioning over the notebook, you should run diagnostics to the audio module from this url:  and select the choice "Operating the UEFI Ingredient Exams "

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Stupendous hard work and wonderful troubleshooting of the issue also. Hats off for you for just a occupation effectively accomplished.

Suitable-Click on start off button> click unit manager> expand seem online video and sport controllers>then choose the sound drivers and appropriate-click on it and uninstall the audio drivers. Then Verify the box delete the software for this machine.

If this allows, be sure to mark this as “Approved Solution” as it will help several Other people While using the same challenge to have it settled with out hassles.

This diagnostics could acquire about two several hours to run. Once all diagnostics pass then you may backup all of your critical facts and perform an entire method recovery to factory configurations. Operate the diagnostics just after removing the battery as you know the battery has failed. 

I reviewed your quick reaction. From my preceding expertise in coping with these technological difficulties, If your sound diagnostics arrived out clear, A method Restoration to manufacturing facility settings has on various events set equivalent concerns prior to now. It's worthy of providing it a shot.

 If this helps, you should mark this as “Accepted Solution” as it may help a number of Some others With all the similar problem to have it fixed without having hassles. 

If this assists, make sure you mark this as “Approved Solution” mainly because it should help several Many others Together with the exact situation for getting it fixed without hassles.

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Remember to find the region and kind the solution# of the pc. Then Adhere to the on-screen Recommendations. 

The audio will work everyday when I change the pc on, but between two to fifteen minutes afterwards it's going to just halt working. There would not appear to be any components difficulties.

To simply say thanks, make sure you click on the "Thumbs Up" button to offer me a Kudos to understand my endeavours that will help.:)

Because of this the computer really should be sent in for support. To do this be sure to Call HP cell phone assist to receive this finished.

If this does not do the trick for you, you could then visualize backing up your information and performing a whole system recovery.

I ran the diagnostic. Every thing passed other than battery. Contains a method recovery mounted very similar challenges as this previously?

You are a valued HP client and it can be paramount To help you right here. We drastically take pleasure in you for doing business with important source HP. I consider it like a privilege to share more tips here this platform with you.